Pest Away Ltd — Professional Pest Control in Kigali, Rwanda | Monthly Contracts
Trusted by hotels, restaurants & homes across Kigali

Kigali's pest problem
stops here.

Professional monthly pest control for hotels, restaurants, offices and homes across all Kigali districts. REMA-certified. Same-day emergency response. Fixed monthly fee — no surprises.

REMA-certified products
Same-day emergency
14-day guarantee
Why businesses choose us
5+
Years in Kigali
24h
Emergency response
100%
REMA certified
14
Day guarantee
Start on WhatsApp — free quote

We respond within the hour · 7 days a week

REMA-approved chemicals
Open 7 days — 8am to 6pm
Written report after every visit
Serving all Kigali districts
14-day re-treatment guarantee

Why Pest Away Ltd

Trusted by hotels, restaurants & homes across Kigali

We are not a generic pest service. We understand the specific pest challenges of Kigali's climate, and we build programmes around your property — not a one-size-fits-all schedule.

REMA certified

All products are Rwanda Environment Management Authority approved and food-safe for commercial kitchens.

24-hour emergency

Pest crisis at your hotel or restaurant? Monthly contract clients get priority same-day response.

Written reports

Full treatment report after every visit — essential for RBS compliance and health inspections.

14-day guarantee

Pests return within 14 days of any treatment? We come back and re-treat at zero extra cost.

What every monthly contract includes

Scheduled monthly treatment visit at a time that suits your operations

Emergency call-out cover — unlimited for Business and Hotel plans

Detailed written treatment report you can keep for compliance

REMA-certified, food-safe products on every visit

14-day re-treatment guarantee after every scheduled visit

Fixed monthly fee — no hidden charges or surprise invoices

Our services

Everything your property needs — under one contract

See all services

Residential pest control

Protect your home and family from cockroaches, ants, rodents, mosquitoes, bed bugs and more. Safe for children and pets.

Commercial pest control

Tailored monthly programmes for offices, retail stores, schools, warehouses and factories across all Kigali districts.

Hotel & restaurant control

Specialist hospitality programmes covering kitchens, storerooms, guest rooms and grounds — scheduled around your operations.

Rodent control

Fast removal of rats and mice using trapping, professional baiting and physical exclusion to stop reinfestation at the source.

Termite inspection & control

Protect your property's structure with professional termite inspection, preventative treatment and curative solutions.

Disinfection & sanitisation

Comprehensive sanitisation services for homes, offices and public spaces — eliminating harmful germs and viruses.

Monthly service contracts

Pest-free every month.
Fixed price. No surprises.

One-off treatments fix the symptom. Our monthly contracts fix the cause — and keep your property permanently protected.

Fixed monthly fee

Know exactly what you pay every month — no hidden costs, no surprise invoices.

Emergency call-outs included

Pest problem between visits? We come back at no extra charge — same day when possible.

Written reports every visit

Full treatment report after each visit — essential for hotels, restaurants & compliance.

Choose your plan

Home
Residential — apartments & houses
From 50,000 RWF
per month · 12-month contract

  • Monthly treatment visit
  • Cockroaches, ants, mosquitoes & rodents
  • Child & pet-safe REMA-certified products
  • 1 free emergency call-out per month
  • Written treatment report every visit
Get a free quote
Hotel & Hospitality
Hotels, lodges & large venues
Custom pricing
tailored to your property size

  • Fully customised programme
  • All areas: rooms, kitchen, grounds
  • Scheduled around your occupancy
  • Dedicated account manager
  • Monthly compliance documentation
Contact us

How it works — 4 simple steps

1

Free site visit

We visit, assess your pest risk, and recommend the right programme.

2

Fixed quote

You receive a written monthly price — no hidden fees, ever.

3

Sign & schedule

Sign your contract and agree monthly visit dates in advance.

4

Ongoing protection

We treat, report, respond — every month, without you chasing us.

14-day re-treatment guarantee

If pests return within 14 days of any scheduled treatment, we come back and re-treat — completely free of charge. No questions asked.

Get a free quote
5+
Years serving Kigali
24h
Emergency response time
14
Day re-treatment guarantee
7
Days a week, 8am–6pm

Client reviews

What our clients say

Verified client

"I had a serious bedbug problem in my apartment in Kigali. Pest Away responded quickly and did a thorough job. The team was professional, friendly, and explained everything clearly. Their prices were very reasonable. Highly recommended!"

AM
Alice M.
Homeowner, Remera
Verified client

"What I loved most is that they use eco-friendly products. I was worried about my kids and pets, but the technicians reassured me and everything was safe. No more cockroaches, and the house smells fresh!"

JC
Jean Claude N.
Homeowner, Kicukiro
Verified client

"We have a monthly contract for our restaurant kitchen. Before Pest Away, we were dealing with cockroach issues constantly. Since signing the contract six months ago — zero incidents. The compliance report they provide is also very useful for our records."

MB
Marie B.
Restaurant Manager, CBD Kigali

FAQs

Questions we get asked every day

Can't find what you're looking for? WhatsApp us on +250 783 048 373 — we respond within the hour.

Yes. At Pest Away Ltd we only use products approved by the Rwanda Environment Management Authority (REMA) that are certified safe for residential use. Once the treated areas are dry — usually 30 to 60 minutes — the space is completely safe for children and pets. Let us know of any allergies when booking and we will adjust accordingly.
Absolutely. We use food-grade products designed specifically for commercial kitchen environments. All commercial treatments are scheduled to minimise disruption — typically early morning before service begins. We provide a written safety report after every visit for compliance purposes.
For most standard treatments — cockroaches, ants, mosquitoes — we recommend staying out of treated rooms for 30 to 60 minutes. For more intensive treatments such as bed bug fumigation, we will advise on re-entry times during your site visit. We always tell you exactly what to expect before we start.
Every monthly contract includes a scheduled treatment visit, a written treatment report, and emergency call-out cover. Business contracts also include quarterly deep treatments, compliance documentation, and priority 24-hour response. The exact scope is agreed during your free site visit and written into your contract.
Standard contracts run for 12 months and auto-renew unless cancelled in writing 30 days before the end date. If you need to cancel early, we ask for 30 days' written notice. There are no cancellation penalties for clients who have been with us more than 3 months — we earn your renewal through good service, not lock-in clauses.
For emergencies, we aim to attend within 24 hours — often the same day for clients across Kigali. Monthly contract clients get priority response. WhatsApp us on +250 783 048 373 for any urgent situation and we will confirm attendance time immediately.
We cover all Kigali districts — Nyarugenge, Kicukiro, and Gasabo — including Kimihurura, Kacyiru, Kimironko, Remera, Gacuriro, Kibagabaga, Kinyinya, Nyarutarama, and the CBD. For properties just outside Kigali, contact us to confirm availability.
Every treatment includes our 14-day re-treatment guarantee. If pests return within 14 days of a scheduled visit, we come back and re-treat at no extra cost — no questions asked. For monthly contract clients, return visits are included in your contract fee.
One-off treatments start from around 30,000 RWF depending on property size and pest type. Monthly contracts for homes start from 50,000 RWF per month, and for businesses from 120,000 RWF per month. Hotel properties are quoted individually after a free site visit. All prices are fixed and agreed before we begin — no hidden fees.
Yes. We accept MTN Mobile Money (MoMo), Airtel Money, bank transfer, and cash. For monthly contract clients, we invoice at the start of each month with payment due within 5 business days. A receipt is issued for every payment.

Still have a question?

We respond to every message within the hour, 7 days a week.

WhatsApp us now

Ready to get started?

Get your property pest-free
this week.

Free site visit. Fixed quote. No commitment. We cover all Kigali districts — Nyarugenge, Kicukiro and Gasabo.

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